EMERGENCY MAINTENANCE for grp33.myukcloud.com and grp25.myukcloud.com

Friday, 1 December 1 hour
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

In order to prevent future issues we need to change some of the underlying virtual hardware for the server grp33.myukcloud.com & grp25.myukcloud.com.

As part of this change the Cloud Servers will have to be rebooted, during this time email will be queued at the origin server and pages with third party caching setup will continue to operate.

Any websites being served directly and any backend/administration pages will not operate for a period during this window.

WINDOW START 2023-12-01 21:00 GMT/UTC

WINDOW END 2023-12-01 22:00 GMT/UTC

EXPECTED IMPACT We expect the Cloud Server to be offline for around 15 minutes during the above window, however a full file system check will be required and it is difficult to predict now long this will take.

As always we will do all we can to reduce impact or disruption to services.

Began at:

Affected components
  • Cloud Hosting
    • Reseller Hosting