We've now resolved the incident. Thanks for your patience.
Hello,
In order to prevent future issues we need to perform a unscheduled reboot on gsp7.guru.net.uk
As part of this change the Cloud Server will have to be rebooted, during this time email will be queued at the origin server and pages with third party caching setup will continue to operate.
Any websites being served directly and any backend/administration pages will not operate for a period during this window.
WINDOW START
2025-11-22 14:00 GMT/UTC
WINDOW END
2025-11-22 15:00 GMT/UTC
EXPECTED IMPACT
We expect the Cloud Servers to be offline for around 15 minutes each during the above window, however a full file system check will be required and it is difficult to predict now long this will take.
As always we will do all we can to reduce impact or disruption to services.