GURU Cloud - Urgent: MySQL Upgrade Window for Multiple Servers - 2025-10-14

Tuesday, 14 October — 4 hours
Scheduled
Scheduled

Hello,

We previously contacted customers regarding the planned maintenance to upgrade MySQL from version 8.0 to 8.4. This notice confirms the scheduled maintenance window for the following services.

  • grh55.myukcloud.com
  • grh56.myukcloud.com
  • grh57.myukcloud.com
  • grh58.myukcloud.com
  • grh59.myukcloud.com

GURU will handle the upgrade, but you should review your applications beforehand to ensure compatibility. Please note:

  • You must ensure all applications, plugins, and any custom code are fully compatible with MySQL 8.4.
  • The upgrade is a one-way change and cannot be reverted.
  • The maintenance window will be up to 4 hours to allow for batch processing across servers.
  • Within that window, each individual database server downtime is expected to be up to 1 hour.
  • More information about differences between MySQL 8.0 and 8.4 can be found here: https://dev.mysql.com/doc/refman/8.4/en/upgrading-from-previous-series.html#upgrade-incompatible-changes

WINDOW START

2025-10-14 19:00 BST (18:00 UTC)

WINDOW END

2025-10-14 23:00 BST (22:00 UTC)

Dates are provided in the format YYYY-MM-DD.

Real-time updates will be posted at: https://status.guru.co.uk/

We apologise to customers affected by this planned maintenance and assure you that it is essential. All efforts will be made to minimise service impact.

If you have any questions relating to this notice, please contact help@guru.co.uk and our team will be happy to assist.

Kind regards,

GURU Cloud

Affected components
  • Cloud Hosting
    • Reseller Hosting