We've now resolved the incident. Thanks for your patience.
We've fixed the core issue, and are waiting for things to recover.
We are currently investigating reports of intermittent timeouts affecting grp32.myukcloud.com.
Some users may experience slow responses or failed connections when accessing services hosted on this server. Our engineers are actively analysing the issue to identify the root cause and restore full stability as quickly as possible.
At this stage, the issue appears intermittent rather than a complete outage.