Customer Portal Maintenance

Thursday, 5 June 4 hours and 55 minutes
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

This is a notice for maintenance on the GURU Customer Portal at https://my.guru.co.uk

During this window, we will be making changes to the systems which support the customer portal and therefore access to the portal will be unavailable.

Customers can contact support via email using help@guru.co.uk

This work does not impact customer websites or service availability.

MAINTENANCE WINDOW

START
2025-06-05 19:00 BST (18:00 UTC)

END
2025-06-05 23:55 BST (22:55 UTC)

EXPECTED IMPACT
The GURU Customer Portal will be unavailable.

Our apologies to customers affected by these planned works, please be assured they are essential. All efforts will be made to minimise service impact.

If you have any questions relating to this notice, please contact help@guru.co.uk and we will be happy to help.

Began at:

Affected components
  • Support
    • Customer Portal