We now consider this incident resolved. If you are still experiencing any mail-related issues, please contact our support team who will be able to assist.
Our apologies to customers affected by this incident.
We are observing mail flowing through to our delivery partners successfully at this time, indicating that service is recovering. We will provide a further update once this is confirmed as resolved.
Thank you for your patience.
Our delivery partner are continuing to investigate the issue with their service, which is causing the impact on mail delivery that we're seeing.
We appreciate your continued patience while this is investigated.
At this time, this issue is ongoing. We are continuing to communicate with our email delivery partner for urgent resolution.
Our apologies for the continued disruption.
We are currently investigating an issue with outbound email being sent via one of our outbound delivery partners. Email is not being accepted and customers may receive notices of delays or failures when they send email.
Our teams are working with the partner to identify and resolve this as soon as possible.
Our apologies to any customers impacted by this