GURU Cloud - EMERGENCY MAINTENANCE for multiple reseller servers - 2024-11-25

Monday, 25 November 1 hour
Scheduled
Scheduled

Hello,

In order to prevent future issues we need to change some of the underlying virtual hardware for the following servers:

  • grp34.myukcloud.com
  • grp35.myukcloud.com
  • grp40.myukcloud.com
  • grp41.myukcloud.com
  • gsh11.guru.net.uk
  • gsp5.guru.net.uk

As part of this change the Cloud Server will have to be rebooted, during this time email will be queued at the origin server and pages with third party caching setup will continue to operate.

Any websites being served directly and any backend/administration pages will not operate for a period during this window.

WINDOW START 2024-11-25 22:00 GMT/UTC

WINDOW END 2024-11-25 23:00 GMT/UTC

EXPECTED IMPACT We expect the Cloud Servers to be offline for around 15 minutes each during the above window, however a full file system check will be required and it is difficult to predict now long this will take.

As always we will do all we can to reduce impact or disruption to services.

Affected components
  • Cloud Hosting
    • Reseller Hosting
    • Shared Hosting