We're confirming this incident was resolved.
We've fixed the core issue and we are continuing to monitor.
Some customers on our GURU Reseller Pro, GURU Dedicated Server and GURU Shared Pro services are currently unable to restore backups from their control panel.
We are working with our vendor partner to resolve the issue as soon as possible.
Backups are being taken, and our team can assist with any emergency backup restoration requests. Please contact support in the normal way.
Apologies for any inconvenience this may cause.